Please allow 7 business days for delivery of publications. Delivery to U.S. destinations will be made via USPS Media Mail. Website prices include shipping charges. (back to top)
Return Policy
All sales are final. No refunds. (back to top)
Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon receipt of your order. (back to top)
Out-of-Stock Products
We will ship your product as it becomes available. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. (back to top)
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order. (back to top)
Privacy Policy
Updated December 2011
Thank you for visiting Mount Auburn Cemetery online.

We respect the privacy of our website and webpage visitors and want you to understand the ways in which we collect and use information provided online.  This Internet Privacy Policy applies to www.mountauburn.org.

How We Collect Personal and Non-Personal Information through Mount Auburn’s Website:

We collect two kinds of information about our online visitors through our website: non-personal and personal information.

The non-personal information we collect includes: the visitor’s browser type and operating system; area(s) of the Mount Auburn website visited; date and time of access; host or Internet service provider (ISP) information; and identification of the referring site (any site from which the visitor accessed the Mount Auburn site).  We use this information to track the total number of guests visiting www.mountauburn.org and to guide our efforts to improve our website.

We collect personal information that can identify a visitor, such as name and address only when you voluntarily provide it, and we use that information solely for purposes that are clearly identified on our site.  

Mount Auburn does not seek or knowingly collect personal information from children.   

Mount Auburn may utilize pages that are password-protected and require registration. Personal information acquired through registration is kept confidential and will not be disclosed to third parties except as may be permitted or required by law.  Depending upon your relationship with us, you may receive other privacy notices from us providing additional detail about our privacy practices. 

We may offer blogs, online forums or other interactive feature on our websites that enable consumers to share information about our services or other issues of interest.  You should be aware that any communications you submit or post to any such interactive features on our website may be viewable by other participants or users of our website.  Therefore, you acknowledge and understand that you have no expectation of privacy or confidentiality in the content you submit for such interactive features, whether or not it contains personal information about you.    

How We Use “Cookies” on Our Websites:

Mount Auburn may place electronic “cookies” in the browser files of your computer when you access www.mountauburn.org. Cookies are pieces of information that a website transfers to your computer to enable our systems to recognize your browser and to tailor the information on our websites to your interests.  For example, if you previously visited a website and accessed information over the website, cookies enable us to present information tailored to your interests the next time you visit the website. Moreover, Mount Auburn or our third party service providers or business partners may place cookies on your computer’s hard drive that can be matched to other personal information we maintain about you to pre-populate certain online forms for your convenience.  We also use cookies to analyze visitors’ use of our websites. This analysis helps us better understand which areas of our sites are most useful and popular so we can plan improvements and updates accordingly.

Many web browsers are automatically set to accept cookies. You may change your computer’s web browser settings to either reject cookies or notify you when a cookie is about to be placed on your computer. Please note, however, that rejecting cookies while visiting any of our websites may result in certain parts of the website not operating as efficiently as if the cookies were allowed. For example, if you reject cookies from our websites, you may not be able to access a preferred location, view a customized default home page or pre-populated form, or easily access your recently visited links or pages.

Security of Internet Communications:

The Internet is not a secure medium. We employ administrative, technical and physical safeguards to protect personal information but cannot assume any responsibility for any harm, loss or damage you may experience from transmission of information by or to Mount Auburn Cemetery over the Internet.


By using this site you signify your consent to this Internet Privacy Policy. If you do not agree to this policy, please do not use this site.

We reserve the right, at our discretion, to update, change, modify, add or remove portions of this policy from time to time.  You can always find out about any such changes, and access the most current version of this Internet Privacy Policy, by clicking on “Privacy Policy” on the homepage of www.mountauburn.org. (back to top)
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Mount Auburn Cemetery, Copyright © 2011, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. (back to top)